2019 was a turbulent year that brought further development to one of the hottest markets. Highly anticipated PSD2 was awaited as a promise of final disruption.
In the previous blog post we focused on the way different e-Commerce channels will start to look in the near future. We defined what is shaping these three different e-Commerce channels: Customer e-Commerce, Business e-Commerce and Digital Retail. Continuing, we will focus more on Business e-commerce channel and which challenges and trends they will face in the upcoming days.
E-Commerce technology has evolved rapidly over the last decade. Today, it can support any product or solution, no matter how complex. The availability of technology and the growth of the buyers’ expectations, has forced companies out of their comfort zone, and into a reality of automation, cost reductions, and omnichannel sales. Yet, e-Commerce is still an emerging and evolving segment, set for continued growth and improvement.