Just after the new year started, I got the great opportunity to attend this year’s Consumer Electronics Show in Las Vegas together with my colleague Klemen Koželj.
Over the last decade the ancillary revenue became a significant and important part of the airline business. It is expected ancillary revenue will surpass US$ 100 billion in 2019, a sevenfold increase from 10 years ago. There are very few airlines out there that do not heavily rely on profits from this new stream. After all, we are talking about an industry that is – on average – achieving single digit profit margins.
In today’s world of Agile Transformation everyone is talking about Continuous Integration / Continuous Development, DevOps and Test Automation. Art of finding severe defects is being neglected on account of focusing on building and maintaining complex automation systems.
A recent article in Financial Times examined the topic of big data in the airline industry. I had the honour to contribute to the article together with a number of airlines sharing their views. I would like to elaborate further on this topic and expand it with my vision for the future of airline industry.